The Administrative Assistant is responsible for welcoming students and guests to the campus, answering the phone, and collecting new start disclosures for student files. This is a campus based role.

Administrative Assistant Duties and Responsibilities:

• Monitor the front desk, lobby, entrance area and conducts check in procedures.
• Greet everyone entering or calling the school in a professional and courteous manner.
• Handles requests/transactions by assessing needs or directs the person or matter to the proper sources.
• Assists in resolving problems and ensuring satisfactory customer service.
• Responsible for the majority of incoming/outgoing phone calls. Uses effective telephone techniques at all times.
• Route and dispositions all voicemails and messages effectively using the company directory as they come in or with in 1-2 hours.
• Collect all new start acknowledgement forms and admissions interview guide and scan into the electronic file for each student.
• Update student record with directory information accurately. Administer the entrance assessment following SAE Policies and Procedures.
• Assist with the coordination Graduation ceremonies, orientation, open house and other on campus activities as requested by Campus Director.
• Operates office equipment such as printers, copy machines, fax machines and serves as liaison with service and vendor personnel.
• Coordinate office supply ordering, with approval of Campus Director.
• Keep front desk, lobby and break room/kitchen areas neat, tidy and welcoming.
• Receives mail or correspondence for the campus. Opens or reviews correspondence and determines proper disposition.
• Assist with all or any administrative duties set forth by the Campus Director.
• Comply with all SAE Policies and Procedures.
• Other duties as required.

Administrative Assistant Key Relationships:

1. Campus Director
2. SAE Local Staff
3. SAE Students
4. Director of Student Success and Compliance

Administrative Assistant Essential Skills, Knowledge and Experience

• Proficiency in MS Office and Internet search.
• Proficiency in Mac Computer and PC
• Good organizational skills.
• Willing to represent the school honestly and ethically and in a professional manner.
• Ability to communicate effectively in English, both orally (in one-on-one and group settings) and in writing.
• Prefer knowledge of academic student record keeping in a setting of higher education.
• Ability to establish and maintain effective working relationships with staff, faculty, and students, and community members and to effectively deal with potential public relations problems courteously and tactfully.
• Ability to work with diverse constituencies, individually and as a group.
• Willingness to work on a flexible schedule as required (includes evenings and weekends).

Essential Skills, Knowledge and Experience

• Communicates effectively with people at all levels in the organization.
• Communicating clear and concise information; avoiding vagueness, ambiguity,
• and mixed messages. Giving specific, timely feedback to manager and others
• increasing the organization’s efficiency. Receiving cooperation and support from
• people at varying levels and in different groups.
• Remains productive during periods of change.
• Works collaboratively with people throughout the organization. Supporting others when needed. Working effectively with people who have diverse ideas and perspectives.
• Continuously look for ways to simplify and improve work processes to achieve

Administrative Assistant Additional Information

This is a full time on-site(campus based) position. Hourly rate is $20.00. Sitting for long periods. Dexterity and coordination to handle files and single pieces of paper, occasional lifting of items weighing up to twenty-five (25) pounds such as files, stacks of paper, reference and other materials. Moving from place to place within the organization, minimal reaching for items above and below desk level. Strength, dexterity, coordination and vision to use keyboard and video display terminal for prolonged periods.